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After John’s comment, I feel the need to make it clear that I trust carbon bicycles, wheels and components and wouldn’t hesitate to recommend quality carbon to anyone. Whether off-the-peg or a full custom build we ensure that your new bike is perfectly fitted and precision built by our specialist team.Repair and replacement through the Carbon Care Wheel Programmemust be administered by an authorised Trek retailer, such as ushere at Bespoke (the repair price does not include delivery to andfrom the Bontrager Wheel Service Centre, but we can handle that foryou if required, at a subsidised shipping cost).In the unlikely event that you damage your Bontrager carbonwheels within the first two years of ownership, we'll repair orreplace them for free.And it's true not just for wheels purchased on their own, butfor those included as part of Trek's complete bike builds too.Bontrager provide continued coverage beyond the first two yearsfrom the original date of purchase, with steeply discounted rebuildor replacement of a damaged Bontrager carbon wheel. What is carbon fiber? But, it’s still best to touch up the chip or ding because chipped paint can worsen. What's you guys experience with Trek when it comes to warranty stuff? BASIC CARBON CARE Get, Read, and Know your Owner's Manual All carbon bicycles and components include either print owner's manuals or digital versions you can read and download on the company's website. Carbon fiber is a lightweight, strong material, making it the material of choice for the manufacture of high-performance bicycle frames, forks, and other parts. If you have these, use care when removing and installing tight tires because it’s possible to dent the carbon if you squeeze or pinch the rim too hard because you fix tires that way on aluminum rims.By installing Shelter beneath your down tube, behind your seat tube, and on your right chainstay (where the chain can hit over rough roads) you can protect it and keep it safe. I bought a ProCal and within 300 miles the rear wheel bearings were shot. Here, carbon has an advantage over steel bikes because it won’t rust. This is mainly aimed at replacing crashed or potentially damaged Carbon product and taking it off the market place and replacing with the latest technologies. Two exciting examples for 2016 include Trek’s Madone 9.9 and Specialized’s Venge. It'srefreshingly clear and free from small print:along with full details of the programme.• A complete wheel replacement.Trek's Project One programme offers a stunning range of custom paint, along with the option to choose from a broad range of components - making your new Trek truly unique.If you damage a Bontrager carbon wheel while riding within thefirst two years of ownership, they will replace or repair it forfree. If you crash or impact your bike and the force of the impact is absorbed by a carbon part, we strongly encourage you to replace the part, even if there are no indications of damage. My best bicycles (Cervelo), wheels (Bontrager) and some components (Ritchey stem and Lightning Cycle Dynamics crankset) are made of carbon, in fact.But, in case you’re worried about carbon — like John — I want to provide a few simple tips to protect it.If your color coat got chipped, however, you’ll want to match the color. Through Carbon Care, Trek offers a significant discount to replace a damaged carbon fiber frame, fork, or part. But offering paint is not a common practice in the bike industry, the way it is for automobiles.For the same reason, you don’t want to overtighten components or work on your bike in such a way that you might drop a hammer or something else heavy on the frame/components. And, I can’t wait to see what happens now that we have supercomputers and 3-D printers that allow making as many prototypes as needed to speed better and better carbon products to the market.With a little luck, you can get away with these mistakes with metal bikes, but it’s hazardous to treat carbon like that because if it gets hit just right (“wrong” is more like it), a tube could get seriously damaged. The Carbon Care Wheel Loyalty Program gives you the peace of mind that comes with knowing Trek and Bontrager have your back. It might bounce off metal and only chip the paint. Carbon and aluminum are typically reserved for Trek road bikes. Velocare goes above and beyond the manufacturer's warranty by offering 3 to 5 years of worry-free riding. For the First Two Years . It’s that simple. For stacking bikes, be sure to put cardboard or blankets between them. Bontrager's wheel warranty may be the best kept secret inbig-brand wheels. That was November 8th. That's why we back every carbon wheel purchase with theCarbon Care Wheel Loyalty Programme.After the first two years there's still the option for heavilysubsidised rebuild or replacement (something that manymanufacturers only offer as their default option).When you're investing in a set of carbon wheels it's easy tooverlook the warranty aspect. Trek has been making carbon fiber parts since the early 1990s with our OCLV (Optimum Compaction Low Void) process.