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Eufy Security app combined smart gateway, cameras and door sensors, provided live video and motion detection recording service to instant know your home’s security. Typically if the power goes out in my area, the internet will also go out (due to the nature o father HFC technology).

Every camera is at least over 20 to 30 feet away from base unit with cement walls in between . Just let me know.It seems to behave differently when it looses internet compared to loosing network connectionDisconnect router on the other hand and it operates okThe problem is if you disconnect the Ethernet cable from the cable modem and everything else is still powered On it would not record locally.I don’t recall but I say more than 1 event.It does record and then send you a notification once the internet is back up to let you know there was movement.I also disconnected the whole power as I have the Homebase with the build in battery so I unplugged the Ethernet and AC power from it.How many events did you test having occur and how long did you have Internet connectivity down for?I also unplugged the AC power and Ethernet to test as I have the base with build in power and I got the notification of new video after I plugged internet back.I thought one of the features of this system is that it has battery backup for a certain amount of time on the home base and therefore it will keep recording locally (I have confirmed that this does work with an internet connection still running). For Security. Intercom and even turning on/off all are available on my phone. :) The only thing I would like to see is a simple Apple Watch app, that would make it even sweeter being able to arm/disarm alarms without having to go digging through my handbag for my phone!I recently purchased the eufy cam 4 pack from the advice of a colleague who talked them up. (Or directly log in with your EufyLife account) - Adding devices: Open the EufyHome app and follow the intuitive setup procedure to pair new devices with your smartphone. Eufy Security - No recordings when internet is down. Maybe just me. - Dust off the charging contact pins with a dry cloth. I have enjoyed the app and it’s so cool to be able to access this system from anywhere with my phone. Therefore doesn’t this defeat the point of the battery backup if a constant internet connection is required? I want to download the videos to my NAS but I can't.macOS 10.13 or later, 64-bit processorThe Eufy Security app can help you download video clips in batches from eufy Security devices (including eufyCam, Floodlight Cam ) to your local computer.Logged in. Contact Customer Service; Contact Other Departments; support@eufylife.com; support.mea@eufylife.com (Middle East and Africa Only), CALL US. Not sure if this is just an issue with my setup or indicative of an inherent issue with the Eufy firmware.What a bummer that it did not record.That’s does suck they should make a fix for thatI waited longer went outside and those videos are not recorded.Hi, thanks for the response however I don’t think you have fully read my issues. App is comprehensive but importantly, very user friendly. One of the main draws of this eufy set up is that there is no monthly fees. Private - eufy Security … Everything is adjustable, sound from video, length of video clips. Working much better. Eufy Security Smart Lock Touch review: Eufy’s first smart lock is a little too rough around the edges A buggy fingerprint reader spoils Eufy’s biggest selling point. I’ve had someone pull both the power and internet out of a house where they are installed. Use the name of the camera that you created when you set … Overall rating of Eufy Security is 0. Christopher Null / IDG. Generally most of the top Apps on Android Store have rating of Everyone. You’ll need the Eufy Security app—not the EufyLife or EufyHome apps, which are reserved for other Eufy smart home gear—to configure the lock. Only issue is with front door camera , night light turns on and off in the beginning of night time video taking.
I don’t have the ability to test this for the next few days but am curious what others have to say. Found out by swapping that all the cameras do the same thing because of night light reflections on being in corner I think. Hopefully you can fix this issue Researched all the brands, types, door bells, and options.
From version Eufy Security v1.7.3_567: 1. Fast easy access on all phones with almost no delay was ideal. I feel way more comfortable knowing that my video is stored safely on my eufy home unit in my home... not out in the cyber world on some cloud. Camera night light intensity or only inferred . If not, contact the eufy service center to repair or replace the Charging Base.

Hi all, Hoping someone can clarify something for me. ‎eufy Security's ecosystem provides a series of security products, including HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more, to surveil customer's property, record events and help them know what's happening on the smartphone, anytime and anywhere. Living alone as an empty nester, I bought peace of mind when I am home or away and that’s priceless!This app is available only on the App Store for iPhone and iPad.Requires iOS 10.2 or later. Appreciate any assistance.I could try again once I get back home.As I was just testing it. We love it so much that we decided to invest more in Eufy Security by getting more cameras and a doorbell 2K for our house.