Just how easy is it to return Amazon purchases at Kohl’s? Customers can now visit their local Kohl’s store to return eligible Amazon items, without a box or label, for a free return. Kohl’s COVID-19 return policy Usually, Kohl’s has a 180-day return window. As a portion of overall sales, digital sales were 45 percent for the first quarter of 2020 compared with 21 percent for the first quarter of 2019.——————————Gass acknowledged in Monday’s Bloomberg interview that “the consumer has changed; [the] environment has changed.”Kohl’s (NYSE:KSS) shares closed Monday at $21.94, far below the $26 trading level posted before COVID-19 struck, but a vast improvement over the $11.51 trough in early April.Sign up for the PYMNTS.com Newsletter to get updates on top stories and viral hits.“I don’t think any of us quite know yet how that holiday season will unfold,” she said. “It’s a fair assumption to say that Black Friday and [the] holiday will be different than in years past.”Although the crucial holiday shopping season doesn’t begin for five months, store executives and investors are watching closely for signs of how 2020 will differ from prior years.Gass previously shared data indicating that sales are about 75 percent of year-ago levels at stores that have reopened.Get our hottest stories delivered to your inbox.© 2020 What’s Next Media and Analytics During Kohl’s temporary store closures, we are unable to take Amazon returns at our store locations. It drives customers into our stores, and we are expecting millions to benefit from this service.”Amazon Returns at Kohl’s is now available at our more than 1,100 stores nationwide. Kohl… Amazon Returns at Kohl’s is now available at our more than 1,100 stores nationwide.
Begin your return with Amazon’s Online Return Center; Select the Kohl’s Dropoff option; Amazon will email you a QR code; Bring the item(s) you’re returning to a participating Kohl’s store and show the QR code on your smartphone to a Kohl’s associate in-store; Kohl’s will pack, label and ship your return for free; Amazon Returns are now accepted at all Kohl’s stores (excluding Anchorage, Alaska). Kohl’s CEO: COVID-19 Is Turbo-Charging Online Retail. It’s free, convenient and available to everyone just in time for back-to-school. ... Before the pandemic, Kohl’s had begun a partnership with Amazon that allowed returns of Amazon shipments to Kohl’s stores. Please visit Amazon’s Online Return Center for Amazon returns.
Customers can now visit their local Kohl’s store to return eligible Amazon items, without a box or label, for a free return. Just five simple steps!“The nationwide rollout of the Amazon Returns program is our single biggest initiative of the year,” said Michelle Gass, Kohl’s chief executive officer. Kohl’s packages and sends returned items to Amazon returns centers on behalf of customers. “Our top strategic priority is driving traffic, and this transformational program does just that. Kohl’s packages and sends returned items to Amazon returns centers on behalf of customers. With stores closed for COVID-19, however (and returns not being accepted via Kohl’s curbside pickup), Kohl’s will accept returns (even late ones) for 30 days after stores open back up. Kohl’s is also accepting online returns …